Our BDC Services
Our team operates as a call center for your dealership. We deliver exceptional customer service as well as customized and personalized solutions to meet your campaign needs.
Using Diversified Technology Connection's BDC will ensure that you don’t miss any lead opportunities throughout your campaign. We can specifically convert the calls into ups, who are invited to your promotion or sales event. Furthermore, our goal is to create lifelong customers with your dealerships.
We provide high level customer care and have the ability to set up appointments for your customers, as well as setting and confirming service appointments. We handle inbound and outbound calls for all types of sales campaigns. We manage multi-facetted events such as web leads, saturation, credit builders, bankruptcy, buy backs, and prequalified. Also, we can customize our services to meet your specialized needs for your next event.
Our campaigns include:
- Phone number and Long Distance
- Personalized Voicemail box
- Live reporting on each appointment
- Direction and Weather real time for area
- Immediate E Mail notification of appointment
- Agents Bilingual